Where We Ship To
We ship to the contiguous lower 48 US states only. We do not offer any international shipping options. Most items ship via FedEx. If you live in Alaska or Hawaii, please call for a shipping quote.
Please provide your physical street address for shipping and delivery when ordering. Providing a PO Box only can result in a cancelled or delayed order. Please make sure your address is entered correctly. If your address needs corrected after your package has shipped, you will be billed for $17.00 for the address correction fee.
Order & Delivery Updates
You will receive an email confirming when that order is received, when it is processing and when it has shipped. Tracking is generally provided within several hours of order processing. We will remind you via email when your order is out for delivery and also when your order has been delivered. If you are not getting the update emails, please call us during business hours to confirm your email address with us.
Out of Stock Items
We strive to maintain an accurate stock count on our website but from time to time, it may not reflect actual availability. If a part is out of stock, we will contact you immediately with a lead time and the option to cancel your order with no penalty.
We are not accepting any backorders at this time.
Shipping costs and Low Order Fee's are non-refundable except in the case that we ship the wrong part or the part was defective upon arrival.
Most orders ship via FedEx from St. Louis, MO. We occasionally utilize USPS for smaller orders that will ship from Nickerson, NE.
Some orders may ship via LTL Freight. We will confirm your business address and receiving capability before shipping. We do not ship LTL Freight to residential addresses.
We are not responsible for packages that are missing after delivery. If a package is marked as delivered and you can not locate your package, contact us within 3 days of delivery. We will work with the carrier to help locate your missing package. Please note that we are not responsible for address mistakes made by you.