Where We Ship To
We ship to the contiguous lower 48 US states only. We do not offer any international shipping options. Most items ship via FedEx or United States Post Office. If you live in Alaska or Hawaii, please call for a shipping quote.
Please provide your physical street address for shipping and delivery when ordering. Providing a PO Box only can result in a cancelled or delayed order.
Order & Delivery Updates
You will receive an email confirming when your order is received, when it is processing and when it has shipped. Tracking is generally provided within several hours of order processing. We will remind you via email when your order is out for delivery and also when your order has been delivered. If you are not getting the update emails, please call us during business hours to confirm your email address with us.
Out of Stock Items
We strive to maintain an accurate stock count on our website but from time to time, it may not reflect actual availability. If a part is out of stock, we will contact you immediately with a lead time and the option to cancel your order with no penalty.
Shipping costs are non-refundable except when we ship the wrong part, the part was defective upon arrival or the product was damaged by the shipping carrier.
Most orders ship via FedEx from St. Louis, MO. We occasionally utilize USPS for smaller orders that will ship from Omaha, NE.
Some orders may ship via LTL Freight. We will confirm your business address and receiving capibility before shipping. We do not ship LTL Freight to residential addresses.
We are not responsible for packages that are missing after delivery. If a package is marked as delivered and you can not locate your package, contact us within 3 days of delivery. We will work with the carrier to help locate your missing package. Please note that we are not responsible for address mistakes made by you.